Open-cIS is a state-of-the-art customer-care and billing system designed to meet the needs of a dynamic, deregulating utility industry.
 

Open-cIS's unique architecture and data model allow companies to configure Open-cIS to meet their specific needs, whether they are a utility, a marketer, a billing service bureau, or a hybrid company. And Open-cIS comes complete with easy-to-use data-migration and system-  configuration tools, which greatly reduce the cost, risk, and effort required to implement the system. These tools also allow our clients to experience the full benefit of Open-cIS's power and flexibility.

The vision for a next generation CIS originated in 1998 with a core team familiar with the strengths and weaknesses of the industry's leading CIS solutions. The need for a better solution was great, and we sought to fill the void. We set out on a mission to develop:

the industry's "best-of-breed" customer information and billing system.

The result is Open-cIS - the industry's foremost customer-care and billing system available today.

Open-cIS:

  • Supports the changing and varying needs of the deregulating utility market
  • Provides true multi-company, multi-receivable, and multi-jurisdiction functionality
  • Is built upon a flexible and scalable three-tiered platform
  • Includes integrated browser technology
  • Has an open, well-documented Component Object Model (COM) architecture that easily integrates with other applications
  • Supports e-commerce using industry-accepted standards and emerging technologies
  • Reduces the introduction and support of new products and services to hours, as opposed to months
  • Minimizes the cost of implementation and ongoing support
  • Meets world-class software design standards

Our world-class software is deliverable in three formats: supported software; application service; and service bureau. For more information on these formats, please contact us.