Open-c Solutions, Inc., a subsidiary of NWP Services Corporation (NWP), a premier provider of billing and customer care solutions to the multi-family real estate, utility and energy industries, signed a 3-year contract with Washington Gas Energy Services (WGES) for outsourced billing application services. The outsourcing services went live on February 18th following a two-month project. In supporting WGES, the company is using the Open-cIS™ software from Open-c Solutions and is also providing database administration, software upgrades, hosting and infrastructure services.
“Outsourcing to NWP provides us with a state-of-the-art and scaleable CIS allowing us to focus on our energy market business and our valued customers,” said Harry Warren, President of WGES.
Douglas S. Thompson, President and COO of NWP commented, “This agreement with WGES is an excellent opportunity for us to deliver value by marrying our industry-leading CIS with our proven capability of outsourcing billing operations.” Thompson pointed out that more than 300 customers representing over 3000 properties and 750,000 residents in the multi family housing industry have already contracted to utilize Open-cIS through the company’s outsourcing capability.
About WGES
Washington Gas Energy Services, Inc. (WGES) is one of the largest and most experienced energy suppliers in the Mid-Atlantic region with over 220,000 natural gas and electric customers. WGES is a subsidiary of WGL Holdings, and is an affiliate of a company that has served the Washington metropolitan area for over 150 years, Washington Gas. Additional information about WGES is available at www.wges.com.
About Open-c Solutions
Open-c Solutions, a subsidiary of NWP Services Corporation headquartered in Santa Ana, Calif., provides enterprise CIS software systems and billing outsourcing services to utilities and energy companies that enhance operating efficiencies and ensure long-term profitable customer relationships. Additional information about Open-c Solutions is available at www.open-c.com.
About NWP Services
Headquartered in Santa Ana, Calif., NWP Services Corporation is the privately held parent company of National Water & Power and Open-c Solutions. National Water & Power is the fastest-growing national provider of billing and resident care services for the multifamily and commercial real estate markets. Open-c Solutions delivers systems and services to utilities and energy companies to enhance operating efficiencies and ensure long-term profitable customer relationships utilizing their state of the art Open-cIS platform. NWP Services Corporation provides the regulatory expertise, technology infrastructure and high quality services that property owner, utility companies, and energy providers need to preserve resources and thrive in a complex deregulated environment. Additional information is available at www.nwpsc.com